Navigator FAQ¶ Contents Navigator FAQ What steps can I take if Navigator 1.3.2 fails to start correctly? How can I tell what version of Navigator I have? How can I get answers to questions not listed here? What steps can I take if Navigator 1.3.2 fails to start correctly?¶ Try editing the file .condarc in your home directory and removing custom channels from the channels list. Then restart Navigator. How can I tell what version of Navigator I have?¶ Click the FILE menu (NAVIGATOR menu on macOS) and choose ABOUT. How can I get answers to questions not listed here?¶ Free support for Anaconda and Navigator is available through the Anaconda mailing list. For Continuum Analytics installation or technical support options, visit our support offerings page.