====
FAQs
====

.. contents::
   :local:
   :depth: 1

What is Anaconda Cloud?
=======================

`Anaconda Cloud <http://www.anaconda.org>`_ is a 
package management service by `Anaconda <http://anaconda.com>`_.
For more information, see :ref:`cloud-glossary-cloud`.

What kind of packages does Cloud support?
=========================================

Cloud supports any type of package. Today, it is primarily used
for conda and PyPI packages, as well as notebooks and environments.

Who can find and install my packages?
=====================================

If you have a free account, all of your packages are public. After
you upload them to Cloud, anyone can search for and download
them. If you want to designate private packages, you can `purchase a
paid account <https://anaconda.org/about/pricing>`_.

What is Anaconda, Inc.?
=======================

Anaconda is a software development and consulting company of
passionate open source advocates based in Austin, Texas, USA. We are
committed to the open source community. We created the Anaconda Python
distribution and contribute to many other open source-based data
analytics tools. You can find out more about us by reading
`our story <http://anaconda.com/our-story>`_.

What are Cloud's terms of service?
==================================

Our terms of service are available at https://anaconda.org/about/legal/terms . For any additional
questions, contact us by `email <mailto:support@anaconda.org>`_.

How much does Cloud cost?
=========================

Cloud is always free for downloading and uploading public 
packages and for academic users. If you want private packages or 
extra storage space, you can upgrade to a private account. For 
more information, see our 
`plans and pricing <https://anaconda.org/about/pricing>`_.

Do you offer free access for academic use?
==========================================

Yes. Our academic accounts even include free add-ons such as 
IOPro and Anaconda Accelerate. You must sign up for Cloud with 
an .edu email address. Other features such as private packages 
require a paid plan.

How do I get started with Cloud?
================================

You can search, download and install hundreds of public packages 
without having an account. If you want to upload packages, you 
need to sign up for a `Cloud account <https://anaconda.org/>`_. 
For more information, see :ref:`sign up for a free Cloud account 
<cloud-accounts-create>`.

What kind of account do I have?
===============================

By default your account is a personal, free account. All packages 
you upload to Cloud are public, and you are the only person
with administrative access to your account.

What is included in the free version of Cloud?
==============================================

The free plan allows you to search for, create and host public 
packages, and provides up to 3\ |nbsp|\ GB storage space. `Compare
plans <https://anaconda.org/about/pricing>`_.

What is included in the paid, personal version of Cloud?
========================================================

With our paid personal subscription, you can create and host private
packages, and use 10\ |nbsp|\ GB of storage space. `Compare
plans <https://anaconda.org/about/pricing>`_.


What is an organization account, and how is it different from an individual account?
====================================================================================

An organization account allows multiple individual users to administer
packages and have more control of package access by other users. An
individual account is for use by one person.

What is included in the paid organization version of Cloud?
===========================================================

With our paid subscriptions, you can create and host private packages,
multiple users and groups, and use 100\ |nbsp|\ GB of storage space. 
`Compare plans <https://anaconda.org/about/pricing>`_.

How can I upgrade my account?
=============================

You can upgrade to a paid account as described in 
:ref:`cloud-accounts-upgrade-plan`. 
Upgrading allows you to create private packages and increase 
your storage limit.

.. |nbsp| unicode::    U+00A0 .. NO-BREAK SPACE
