complaints {Rlda} | R Documentation

## Complaints received for the **Bureau of Consumer Financial Protection** in US about financial products and services.

### Description

Specifically in this dataset we work with only credit card complaint's for the 2015 year.

### Usage

    data("complaints")

### Format

A data frame with 17301 observations on the following 3 variables.

`Product`

  a factor with levels `Credit card`

`Issue`

  a factor with levels `Advertising and marketing` `Application processing delay` `APR or interest rate` `Arbitration` `Balance transfer` `Balance transfer fee` `Bankruptcy` `Billing disputes` `Billing statement` `Cash advance` `Cash advance fee` `Closing/Cancelling account` `Convenience checks` `Credit card protection / Debt protection` `Credit determination` `Credit line increase/decrease` `Customer service / Customer relations` `Delinquent account` `Forbearance / Workout plans` `Identity theft / Fraud / Embezzlement` `Late fee` `Other` `Other fee` `Overlimit fee` `Payoff process` `Privacy` `Rewards` `Sale of account` `Transaction issue` `Unsolicited issuance of credit card`

`Company`

  a factor variable describing the companies available

### Examples

    data(complaints)

[Package Rlda version 0.2.6 Index]